Terms & Conditions

Last updated: March 21, 2026

These Terms & Conditions ("Terms") govern your use of PixelAPI, operated by Creativehorns LLP, a limited liability partnership registered in India ("Company", "we", "us", "Creativehorns"). By accessing or using PixelAPI, you agree to be bound by these Terms.

1. Service Description

PixelAPI provides AI-powered image and video processing via REST API, including background removal, image generation, virtual try-on, upscaling, and related services. Access is provided via API keys purchased on pixelapi.dev.

2. Account Registration

• You must provide accurate information during registration.
• You are responsible for maintaining the confidentiality of your API keys.
• You must be at least 18 years of age to use PixelAPI.
• One account per individual or organization. Sharing accounts is prohibited.

3. Acceptable Use

You agree NOT to use PixelAPI to:

• Generate illegal, harmful, abusive, or sexually explicit content
• Violate any applicable laws or third-party rights
• Attempt to reverse-engineer, decompile, or extract model weights
• Resell API access without written permission from Creative Horns
• Upload images of individuals without their consent
• Conduct load testing or stress testing without prior approval

4. Credits and Billing

• Credits are purchased in advance and are non-transferable between accounts.
• Credit Validity & Expiry: All credits — whether purchased (paid plans and top-up packs) or complimentary (free trial credits) — are valid for 30 (thirty) calendar days strictly from the date they are credited to your account. Credits expire automatically at the end of this 30-day window if no qualifying recharge or renewal occurs within the validity period (see Carry-Forward clause below). Upon expiry, the unused balance is forfeited, your account is downgraded to the Free plan, and your credit balance is reset to zero. Specific accounts may receive a documented validity-period exception in writing from Creativehorns LLP.
• Carry-Forward on Timely Recharge / Renewal: If you make a qualifying recharge (top-up pack), subscription renewal, or new subscription purchase before your existing credits expire, your unused balance is carried forward and gains a fresh 30-day validity window measured from the date of the new transaction. Old and new credits combine into a single balance under the new expiry date. Recharges or renewals made after the expiry date do not retroactively restore forfeited credits — only future credits granted on that transaction are valid for 30 days going forward.
• Advance Notice: We send a courtesy email reminder to your registered email address when your credits are scheduled to expire within seven (7) days. The reminder is informational only — it is your responsibility to act on it before the expiry date if you wish to retain unused credits. Non-receipt of this reminder does not extend the expiry date or create any obligation on Creativehorns LLP.
• Renewal: Each new purchase or subscription renewal resets the 30-day validity window from the date of the new transaction. Recurring subscription renewals (Razorpay/PayPal auto-debit) extend the expiry by a fresh 30-day period from the successful renewal date.
• Free Trial Credits: New accounts receive 100 complimentary credits valid for 30 days from the date of account registration. These credits expire on the same terms as purchased credits.
• Pricing & Currency: All prices are listed in USD. Indian customers are billed in INR. Indian customers are billed in INR via Razorpay; international customers are billed in USD via PayPal. Applicable GST (Goods and Services Tax) is charged in accordance with Indian tax law for Indian residents. International transactions are treated as export of services and billed at the applicable rate.
• Invoicing: A tax invoice (GST-compliant where applicable) is generated for each successful payment. Invoices are issued by Creativehorns LLP, the legal entity operating PixelAPI. You are required to provide an accurate billing address at the time of purchase to ensure invoice compliance. Invoices may be updated if billing details are provided within 7 days of purchase.
• Refunds: Refunds are governed by our Refund Policy. Upon processing a refund, the corresponding invoice will be cancelled (voided), and the credits associated with that purchase will be deducted from your account balance. Any credits already consumed prior to the refund request cannot be refunded.
• Credits are non-transferable between accounts and have no cash value.

5. API Rate Limits

Rate limits apply per API key to ensure fair usage. Current limits are documented at pixelapi.dev/docs. We reserve the right to adjust limits to maintain service quality.

6. Intellectual Property

• Outputs generated by PixelAPI are owned by you, subject to applicable laws and the models' open-source licenses.
• PixelAPI's code, brand, and infrastructure remain the property of Creative Horns.

7. Service Availability

We target 99.5% uptime but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance where possible. Credits consumed during confirmed outages will be refunded.

8. Limitation of Liability

To the maximum extent permitted by law, Creative Horns shall not be liable for indirect, incidental, or consequential damages arising from your use of PixelAPI. Our total liability shall not exceed the amount paid by you in the 30 days preceding the claim.

9. Termination

We reserve the right to suspend or terminate accounts that violate these Terms, without prior notice. You may cancel your account at any time per our Cancellation Policy.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.

11. Changes to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance. Major changes will be notified via email.

12. Contact

For legal matters: support@pixelapi.dev
Creativehorns, B4, Arunav, Sri Malani Colony, Tadbund, Hyderabad – 500009, Telangana, India.