Privacy Policy

Last updated: March 17, 2026

Creative Horns ("we", "us", "our") operates PixelAPI (pixelapi.dev). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Data	Purpose
Email address	Account creation, support, service notifications
API usage logs	Billing, rate limiting, abuse prevention
Payment data	Processed by Razorpay — we do not store card details
Images/files submitted	Processed transiently; not stored beyond job completion
IP address	Security, rate limiting, fraud prevention

2. How We Use Your Information

• Provide and operate the PixelAPI service
• Process payments and manage credits
• Send transactional emails (account creation, API key, receipts)
• Monitor and improve system performance
• Detect and prevent fraudulent or abusive usage

3. Data Retention

• Uploaded images/files: Input files are deleted immediately after job completion (within 60 seconds). Generated output files (images, audio, video) are accessible via URL for up to 24 hours, then automatically deleted from our servers.
• Generated outputs: Available for download for 24 hours, then permanently deleted.
• Account data: Retained while your account is active. Deleted 30 days after account cancellation.
• Billing records: Retained for 7 years as required by Indian financial regulations.

4. Third-Party Services

• Razorpay: Payment processing. Governed by Razorpay's Privacy Policy.
• Cloudflare: DNS and DDoS protection.

We do not sell your data to third parties.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing of your data
• Request account and data deletion at any time

To exercise these rights, email support@pixelapi.dev.

6. Security

We implement industry-standard security measures including TLS encryption in transit, hashed API keys, rate limiting, and regular security audits.

7. Cookies

Our website uses minimal cookies for session management and authentication only. We do not use advertising or tracking cookies.

8. Changes to This Policy

We may update this policy periodically. Continued use of PixelAPI after changes constitutes acceptance of the updated policy.

9. Grievance Officer & Data Protection Officer

In accordance with Rule 3(2) of the IT Rules, 2021 and Section 5 read with Section 8(9) of the Digital Personal Data Protection Act, 2023, Creativehorns LLP has appointed the following officer:

Name: Om Prakash
Designation: Grievance Officer & Data Protection Officer, Designated Partner, Creativehorns LLP
Email (privacy / DPDP): [email protected]
Email (content grievances): [email protected]
Fallback: [email protected]
Postal address: Creativehorns LLP, B4, Arunav, Sri Malani Colony, Tadbund, Hyderabad – 500009, Telangana, India.
Office hours: Monday to Friday, 10:00 to 18:00 IST.

Acknowledgement within 24 hours; resolution within 15 days (targeted: 7 days). For complaints under Rule 3(2)(b) (non-consensual intimate imagery or artificially morphed images), action will be taken within 2 hours of receipt — see our dedicated Grievance Redressal page. For exercise of rights under the DPDP Act, 2023, see our DPDP Notice.